Call us on 02892789107
We’re a Norther Ireland Accident Management Company founded in 2019. Our skilled team has over 6+ years of experience in the complexities of claims management.
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What is an Accident Management Company?
Accident management companies specialise in supporting people who have had a road traffic accident and were not at fault. The objective of accident management is to reduce the stress, inconvenience, and complexities of making a non-fault claim after an accident.
We act as a liaison between all involved parties, including insurance companies, repair garages, and legal entities. As a driver who was not at fault, you are entitled to a range of comprehensive accident management services, at no cost to you.
Some people are under the impression that contacting their insurance company immediately after a non-fault accident is essential. However, when comparing the two available options, Accident Management is the more beneficial choice.
One of the key advantages to using an Accident Management Company is that there are no direct costs to the non-fault driver.
The reasons for this are:
We claim all costs from the third-party driver’s insurance policy
All of the costs incurred as a result of the accident are billed to the insurer and policy of the driver who was at fault for the accident. This includes examples such as the hire vehicle and repair costs.
We don’t claim off your own insurance policy
Unlike your insurance company, we don’t claim against your own policy after a non-fault accident. This means there’s no excess to pay when claiming.
Call us on 02892789107
People choose accident management companies because they are the most beneficial option after a non-fault accident.
When involved in such an accident, drivers have two choices: make a non-fault claim through their own insurance company or through an accident management company.
That’s where accident management companies step in, providing a fair, more just solution for those involved in non-fault accidents.
If you go through your own insurer after a non-fault accident, you’ll likely have to pay your excess upfront. It might take time for your insurer to recover that money from the at-fault party. Our accident management specialists work directly with the at-fault driver’s insurer, cutting out the need for this expense and hassle.
While you might eventually get your excess back, paying it initially can flag your insurance record, sometimes affecting future premiums. By using our service, you avoid this potential long-term cost.
If the accident wasn’t your fault, there’s no reason you should be out of pocket. We take control and work hard to ensure the at-fault driver’s insurance covers all your costs. There’s no cost to you when making a claim with TRUST Claims NI.
Avoid waiting for your excess to be returned by your insurer: the extra cash stays in your pocket where it belongs.
Avoid paying your excess when you make a non-fault claim.
The replacement vehicle that we provide to you while yours if off the road aims to be a like-for-like replacement. The objective is to mirror your own vehicle’s spec level as closely as possible, providing comparable comfort and function.
After an accident, it’s normal to have concerns that your car might lose value or never quite feel right again, even after repairs. At TRUST Claims NI, we restore your peace of mind.
Don’t let your insurer dictate sub-standard repairs. Insist on a provider with Kitemark accreditation for expert restoration that protects YOU by making your claim with TRUST Claims NI.
By using our accident management company to process your non-fault claim, you’ll have access to our nationwide network of trusted, BSI Kitemark Accredited, repair experts. Your dedicated claims handler will manage the whole thing for you.
The team at TRUST Claims NI are dedicated solely to non-fault road traffic accidents. This specialised knowledge ensures we secure the best possible outcome for you and your vehicle.
Non-fault claims involve complex regulations and procedures. Since 2009, we’ve refined our processes to cover every aspect of our customers’ non-fault claims. We continually invest in staying ahead, ensuring you get the best possible outcome. Our experienced team handles every step, from initial assessment to final settlement, ensuring a streamlined and thorough process for you.
Our team at TRUST Claims NI aren’t just claims handlers. We specialise in the complexities of non-fault accidents and have years of experience navigating non-fault claims successfully. This in-depth expertise ensures your case is managed strategically for the best possible outcome.
TRUST Claims NI levels the playing field for you. We manage every step of your claim, advocating for your rights and a fair settlement. You’re entitled to more than just basic repairs. We ensure claims include everything you’re entitled to.
With TRUST Claims NI, you’ll receive a dedicated claims handler who will manage your case from start to finish. They’ll provide you with individual attention, regular updates and personalised support.
Some people choose to make their non-fault claim with their own insurance company. However, insurance companies juggle countless claims. At TRUST Claims NI, we made it our mission to solve this problem. Your dedicated claims handler focuses on securing the best outcome for you.
Your dedicated TRUST Claims NI handler is your champion. They understand the details of your situation and know how to navigate the non-fault claims process and procedures for your benefit.
With large insurers, getting updates can be a struggle. At TRUST Claims NI, your dedicated claims handler proactively keeps you informed, so you’re never left wondering about the status of your claim, repair or next step.
Your claims handler is a non-fault accident specialist. Their deep knowledge of claims procedures and negotiation tactics means your interests are always prioritised.
Get to know how accident management streamlines the process after an accident. An accident management company takes a direct approach, handling claims against the at-fault driver’s insurance, which can be more beneficial than initiating a claim against your own policy just to start a non-fault claim.
From the initial report of the accident to the final resolution of your claim, we guide you through each phase, ensuring a smooth and stress-free experience. Our process is designed to handle everything for you.
Check for injuries. With any injuries, it’s advisable to contact emergency services.
It’s crucial to stay calm and gather all necessary information and evidence.
After ensuring everyone’s safety, assess and confirm that the accident was not your fault.
Reach out to TRUST Claims NI to begin your non-fault claim.
We'll initiate your claim by recording all of the accident details. A dedicated claims handler will then be assigned to you, managing your claim throughout the process.
Our recovery team will dispatch without delay and arrive at your location.
Their first task is to safely secure your vehicle, ready for transfer.
After ensuring everyone’s safety, assess and confirm that the accident was not your fault.
Our team will clean the accident site, collecting any vehicle parts and clearing debris.
We will tow your vehicle to the nearest secure facility. Storing it safely until it’s time for repair or salvage (depending on the vehicle’s condition).
We’ll provide you with a car that is a similar specification to your current vehicle. You shouldn’t go without.
We deliver the replacement vehicle directly to your door from within 3 hours* of you contacting us.
The hire vehicle is yours to use for the duration of your claim, while your own vehicle is unroadworthy or in for repair.
At the end of the claim, with you back on the road, we’ll collect the replacement directly from you.
Our network of 400+ repair garages offer local repairs that bypass constraints of busy schedules and long wait times.
Our repair network is BSI Kitemark Accredited. Repairs use only NEW, manufacturer-approved paints and parts.
If your vehicle is written off, we fight for a fair pre-accident market valuation and claim settlement.
Your claims handler will keep you fully up-to-date about your repair or write-off valuation.
We claim all of the costs back from the third-party insurer. There’s no cost for you.
Liability is an important part of your non-fault claim. We fight for non-fault liability throughout the process.
Your claim has been successfully resolved, ensuring you’re back on the road with minimal disruption.
We operate across the entirety of the UK. We are proud to be able to offer nationwide reliable, quick, and convenient accident management services.
Establishing fault isn’t always clear cut, as sometimes circumstances of an accident aren’t easily definable.
By gathering evidence at the scene that proves you weren’t the at-fault driver, you have a better chance of proving non-fault.
If the circumstances surrounding the accident are hard to define with evidence from the scene, establishing non-fault might come down to other evidence like witness testimony or third-party evidence.
To get a better understanding on handling such situations, you might find it helpful to explore our news and blog. They offer valuable insights and tips on navigating these challenges.
Strictly speaking, you don’t necessarily NEED to go through accident management, but we strongly advise that you do.
We specialise in managing non-fault claims after road traffic accidents and have years of quality experience.
Claiming non-fault through an accident management company is the most beneficial option for you because there’s no need to pay insurance excess or lose your No Claims Bonus, you will quickly receive a comparable replacement vehicle at no cost to you, and there will be no claims against your insurance policy, with all costs covered by the insurance of the at-fault party.
One of the key advantages to using an Accident Management Company is that there are no direct costs to the non-fault driver.
The reasons for this are:
We claim all costs from the third-party driver’s insurance policy
All of the costs incurred as a result of the accident are billed to the insurer and policy of the driver who was at fault for the accident. This includes examples such as the hire vehicle and repair costs.
We don’t claim off your own insurance policy
Unlike your insurance company, we don’t claim against your own policy after a non-fault accident. This means there’s no excess to pay when claiming.
Our team are ready to discuss the details of your accident and start your non-fault claim.
To get started with TRUST Claims NI, simply call to us on 02892789107 or start your claim online here
We are:
Independent to insurers
On your side
Dedicated to delivering an award-winning, exceptional customer experience.
You can feel confident knowing that your claim is being handled professionally by experts.
We’re a Nortent Ireland Accident Management Company founded in 2019, helping thousands of people, throughout the country, every year after non-fault accidents. Our team of accident experts have over 6+ years of experience in the complexities of Accident Management and Credit Hire.
6+ years in accident claims management
Our team of non-fault claim specialists are ready to answer any questions you have. Provide your details here to request a callback. One of our advisors will call you back as soon as possible. Alternatively, call us on 02892789107 to speak to someone now.
Speak to us first. We’ll handle everything.
Call us on 02892789107
info@rtaclaimassist.co.uk
34a Beechill Park Avenue, Belfast BT8 7PR
ⓒ TRUST Claims NI Ltd (ACA) 2025