TRUST Claims NI is an accident management company, established in 2019.
The inspiration for our company came from our founder’s personal experience. After being involved in a non-fault accident, the service he received was complex and unsupportive. He saw the need for a better way to help motorists – a service that puts the driver’s needs first, not the interests of an insurance company.
From this principle, TRUST Claims NI was founded. We have grown steadily ever since by helping thousands of UK drivers get the support and service they deserve after a non-fault accident.
Our goal is to remove the stress and hassle that follows a non-fault road accident. We manage the entire claims process on your behalf, saving you time and protecting you from financial loss, while providing the best possible service.
When you claim through an insurer, the process can be frustrating. Drivers often report issues such as receiving undervalued settlements for written-off vehicles, facing unfair liability decisions, or struggling to get a suitable replacement vehicle.
Our service is designed to prevent these problems. We handle every aspect of your claim from start to finish. We work to ensure:
You get roadside recovery within 90 minutes, anywhere in the UK.
You receive a comparable replacement vehicle, delivered within 24 hours of your claim being accepted, to keep you on the road.
If your vehicle is repairable, it goes to an approved bodyshop that uses genuine, manufacturer-approved parts.
If your vehicle is written off, an independent engineer provides a true and fair market valuation for your total loss settlement.
We gather evidence and fight to ensure liability is correctly decided in your favour. This is crucial for protecting your claims history and avoiding excess payments.
You have a single, dedicated claims handler who you can speak to directly in minutes, managing your case from beginning to end.
We are committed to our customers and their well-being. But you don’t have to take our word for it.
TRUST Claims NI provides a genuine alternative to claiming with an insurance company. We are an independent advocate for the motorist, fighting for your rights when you find yourself in an accident that wasn’t your fault.
Speak to us first. We’ll handle everything.
Call us on 02892789107
info@rtaclaimassist.co.uk
34a Beechill Park Avenue, Belfast BT8 7PR
ⓒ TRUST Claims NI Ltd (ACA) 2025